Effective Date: March 21, 2026
Andrea Duran Coaching LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, communicate with us, or use our services, including SMS/text messaging communications. You may review the full Privacy Policy at the Privacy Policy link available on our website.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Submit a form on our website
Book an appointment or consultation
Request information about our services
Communicate with us via phone, email, or text message
Participate in coaching programs or services
The personal information we collect may include:
Full name
Phone number
Email address
Billing information (if applicable)
Appointment details
Any other information you choose to provide
2. How We Use Your Information
We use the information we collect for purposes including:
Providing coaching services and customer support
Scheduling and confirming appointments
Responding to inquiries and service requests
Sending important service-related updates
Improving our services and customer experience
Complying with legal and regulatory requirements
3. SMS/Text Messaging Communications
By providing your phone number and opting in through our website forms, checkboxes, chat widgets, or other communication channels, you consent to receive SMS/text messages from Andrea Duran Coaching LLC.
These messages may include:
Appointment confirmations and reminders
Responses to customer inquiries
Service updates and follow-up messages
Customer care communications
Promotional or marketing messages (only if you provide separate consent)
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying:
STOP to unsubscribe
HELP for assistance
After you send the message STOP, you will no longer receive SMS messages from us unless you provide new consent.
4. Consent and Opt-In
We obtain your consent before sending SMS messages by requiring you to:
Check a consent box on our forms
Submit your contact information voluntarily
Request communication from our business
Consent is not a condition of purchase.
5. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following circumstances:
With service providers who assist in operating our business (such as messaging platforms or payment processors)
To comply with legal obligations
To protect our rights, safety, or property
All third-party service providers are required to maintain the confidentiality and security of your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request corrections to your information
Request deletion of your information
Withdraw consent for communications
To exercise these rights, please contact us using the information provided below.
9. Age Requirement(18+)
You must be at least 18 years of age to use our services or consent to receive SMS communications from Andrea Duran Coaching LLC. By using our services, you represent that you are 18 years of age or older.
10. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your experience on our website and to analyze website performance and usage. These technologies may collect information such as your IP address, browser type, device information, pages visited, and time spent on our website.
We may use third-party services such as analytics providers and advertising platforms that use cookies and tracking technologies to help us understand user behavior and improve our services. These third parties may collect information directly from your browser or device when you interact with our website.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Andrea Duran Coaching LLC
Email: [email protected]
Phone: +1 512-955-9255
Business Address: 5900 Balcones Drive STE 100, Austin, Texas 78731, United States